Gift cards will not be exchanged for cash or a refund.

We do not offer Gift Card cash refunds. We only provide exchanges, either for different items or products. No complete refunds are available.

Gift cards can be redeemed for a variety of skincare products. Present the gift card at the time of purchase to redeem it.

Gift Cards can be redeemed in conjunction with the First Time Client Discount Voucher and other promotional material but just one at a time.

Face of Man Gift Cards cannot be used for True Cut Barber Services. If you’d like to purchase a True Cut Gift Voucher, you may do so through this link – Purchase True Cut Barber Gift Voucher.

All gift cards purchased after 1 p.m. will be mailed the following day. Please note that next-day delivery is not guaranteed.

There is a $14.90 charge for postage, and express is $19.95

We honour all gift cards after their expiration.

If you fail to attend a booked appointment, 50% of the value of your gift card will be deducted. This policy ensures that appointments are not missed without proper notice.

If you fail to attend a booked appointment, our What if I need to cancel policy will apply.

Please make sure you have a physical or email version of voucher at time of booking.

Gift Cards may be redeemed in conjunction with The Starting Point offer and other promotional materials.

Gift Cards cannot be combined with the 30% discount offer on your first visit. You’re more than welcome to use both — just not at the same time.

The 30% discount applies to your first visit, and your Gift Card can be used on your second visit or later.

The 30% discount applies to Fully Priced services only.

We appreciate you’re understanding and look forward to seeing you again!